Golden Nozzle Car Wash Membership Terms of Service
Membership Subscription, Management & Cancellation
- Credit or debit card required at time of purchase.
- Membership automatically renews and is BILLED MONTHLY to the credit card on the sign-up date.
- Membership can be cancelled at any time online, by phone or at any car wash location.
- To cancel online, click HERE.
- To cancel via phone, call (413) 642-9137 Mon – Fri (8 a.m. to 5 p.m. ET).
- To cancel at any car wash location, visit our location page for your nearest location.
- Cancelled memberships are valid until the anniversary of your sign-up date.
- No partial month refunds will be given regardless of usage.
- Upgrade or downgrade your plan at any time.
Additional Membership Terms & Conditions
- Membership is for one vehicle and is valid during normal business hours.
- Unlimited Wash Pass may not be combined with any other offers or discounts.
- We reserve the right to temporarily close one or more locations due to inclement weather, holidays or equipment failure.
- Tag must be attached to the front windshield.
- Members will be charged for tag replacement and transfers.
- Membership tag may not be tampered with or used/transferred to a different vehicle. Any unreported change of vehicle ownership will void membership.
- Not valid at touch free car wash locations.
- Tax applicable on wash passes purchased in CT.
- Prices may vary depending on the location of the car wash.
- We reserve the right to change the program, plans or price at any time.
- Membership is for personal use only; livery service vehicles, ride share vehicles and taxi cabs are prohibited.
- If the membership is used in any way inconsistent with the terms and conditions, membership will be immediately terminated without a refund.
- We reserve the right to revoke membership for abuse or misuse of the program, as deemed by management.
SMS and Email Communications
As a member, you may opt-in to receive promotional alerts, updates, and important communications via SMS and email. By opting in, you consent to receive automated messages to the phone number and email address you provided. Frequency of messages may vary, and message and data rates may apply. You can opt-out at any time by sending “STOP” to the short code for SMS or following the unsubscribe link in emails.
Privacy Policy
Members can manage their accounts online to discontinue, pause, or change plans (limit one membership level change per 90 days) and update payment information. Requests to cancel or modify memberships must be made with sufficient notice as outlined above. Golden Nozzle Car Wash reserves the right to modify, suspend, or cancel memberships at any time.
Contact Information
For assistance or to manage your membership, please click HERE. You may also contact customer service via phone, call (413) 642-9137 Mon – Fri (8 a.m. to 5 p.m. ET). You may also visit any location for assistance. Please visit our location page for your nearest location.
For SMS or email communication preferences, you may opt-out or contact us as detailed in the communications sent to you.
By subscribing to our Car Wash Membership and opting into SMS and email communications, you agree to these Terms of Service and acknowledge that you have read and understood our Privacy Policy.